Jos is a front-end web developer specializing in WordPress with more than 14 years of experience. He currently works at DreamHost as a WordPress Professional III where he contributes to the WordPress Core and Hosting teams.

As the Vice President of Technical Support for DreamHost, Andrea Silas leads a team of highly qualified agents, offering 24/7 support to customers around the globe. Andrea joined the DreamHost family in 2003 and moved into her VP position in 2014, where her main focus is providing near-instantaneous support through multiple languages and various channels, including Live Chat, email, social media, and self-help services. Constantly evolving by anticipating customer needs, and utilizing a team that spans nine countries and across all time zones, Andrea has established a cross-channel experience, greatly helping an increasingly connected, technical, and worldwide customer base. With nearly two decades of experience in Technical Support, Andrea epitomizes empowered leadership as she pursues her ultimate team goal of zero wait-time responses, while continuing to uphold company core values. As a result, DreamHost is consistently recognized for its exceptional customer service.

As the Vice President of Technical Support for DreamHost, Andrea Silas leads a team of highly qualified agents, offering 24/7 support to customers around the globe. Andrea joined the DreamHost family in 2003 and moved into her VP position in 2014, where her main focus is providing near-instantaneous support through multiple languages and various channels, including Live Chat, email, social media, and self-help services. Constantly evolving by anticipating customer needs, and utilizing a team that spans nine countries and across all time zones, Andrea has established a cross-channel experience, greatly helping an increasingly connected, technical, and worldwide customer base. With nearly two decades of experience in Technical Support, Andrea epitomizes empowered leadership as she pursues her ultimate team goal of zero wait-time responses, while continuing to uphold company core values. As a result, DreamHost is consistently recognized for its exceptional customer service.

John Robison is the Director of Product for DreamHost. With a tenure of over two decades at the company, including 15 years in tech support, Robison combines his comprehensive support experience with his interest in product evolution, building stronger relationships with new and existing customers. As the Director of Product, Robison aims to provide product vision, not just for today, but looking towards the future, anticipating customer needs and solving issues before they happen. As a leader, Robison believes that company growth emanates from customer success, and manages his team with that mantra in mind. Focusing on developing the strengths of each team member, he allows people to shine in their aptitude, while providing them the guidance to grow. For Robison, DreamHost’s products should speak to each customer, and it’s his team’s job to represent that voice while building products that meet their needs. As DreamHost’s products continue to advance, Robison and his team will be at the forefront of innovation, growing and evolving alongside customers, consistently working on their collective success.

Stefanus Hadi, Ph.D., is Product Research Manager at DreamHost. He is responsible for directing and managing the company’s partnerships with various domain registries, including those that control TLDs like .com, .online, .shop, .club, .art, .io, .co, .me, and many others. Stefanus oversees DreamHost’s overall domain pricing and marketing strategies, and has worked to connect hundreds of small businesses with the perfect domains for their needs. In his free time, Stefanus enjoys outdoor activities and visits national parks regularly. An avid walker, Stefanus strives to achieve 10,000 steps per day, rain or shine. He currently serves as a member of a Los Angeles high school support group.

Christopher Ghazarian is the General Counsel of DreamHost, a Los Angeles-based website, domain, and cloud company with over 400,000 customers. Successful at defending against lawsuits, customer disputes, and even broad data requests by the U.S. Department of Justice, Chris is also a trusted advisor on all corporate legal issues like M&A, international expansion, and long-term strategy. Chris has been honored as a member of the GC Powerlist by Legal 500, a Cybersecurity and Data Privacy Trailblazer by the National Law Journal, and a Digital Age Fighter by the LA Daily Journal.

Chris Ghazarian is the General Counsel of DreamHost, a Los Angeles-based website, domain, and cloud company with over 400,000 customers. Successful at defending against lawsuits, customer disputes, and even broad data requests by the U.S. Department of Justice, Chris is also a trusted advisor on all corporate legal issues like M&A, international expansion, and long-term strategy. Chris has been honored as a member of the GC Powerlist by Legal 500, a Cybersecurity and Data Privacy Trailblazer by the National Law Journal, and a Digital Age Fighter by the LA Daily Journal.